General Information

These terms apply to the use of games developed by GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI.

GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI is a company registered in Turkey.

This Privacy Policy applies to all games, including games purchased online or streamed through third-party services, as well as any other related online services.

GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI is committed to protecting and respecting your privacy. This Privacy Policy explains the basis on which the personal information we collect from you will be processed.

Where we determine the purposes and means of processing the personal data you provide through these online services, we act as the “Data Controller.”

We will comply with all applicable data protection laws worldwide.

For more information about data protection in Turkey, you may consult the relevant official data protection authorities.

Please read this Privacy Policy carefully, as it contains important information about:

The information we may collect about you.
How we use the information we collect about you.
Whether we will share your information with any third parties.
Your choices and rights regarding the personal information you have provided to us.

By accessing any of our games, you authorize us to collect, store, access, transfer, and use your information as described in this Privacy Policy.

We may make changes to this Privacy Policy from time to time. Any changes will be posted on this page. You should review this page periodically to ensure that you are aware of any updates or changes. Where appropriate, we may notify you of changes by email or through our games.

Information We May Collect About You

We collect and process the following information, which may include your personal data.

Information You Provide When Using the Game or Online Service

We may ask you to provide, or you may voluntarily submit, personal and non-personal information and data to us through the Online Service and/or the Game, including, without limitation, through voice or text features, when you contact us or submit User Content within the Game or through the Online Service.

This information may include some or all of the following:

Your email address, in the case of subscribing to our newsletter service or accessing customer support services.
Your username and account information for the platform through which you use the Game, such as your username and account ID on the Epic Games Store.

We may also obtain other personal data about you if you voluntarily provide it through the Game and/or Online Service.

This may include a photograph that you have taken and uploaded to the Game, for example, when creating your User Content.

If you voluntarily provide such information, you consent to our processing of that information for the purposes explained to you at the time you provide it.

How You Use Our Services – Analytics

We may collect technical information about your use of the Game and/or Online Service through tracking technologies and analytics.

For example, the information we may collect through analytics may include:

The number of times you access the Game.
Traffic data.
The devices you use to access the Game.
The actions you take while playing the Game.

When you install, uninstall, or update the Game, a unique application number and information about the installation process, such as the type of operating system, may be sent to us.

We use the following third-party analytics provider:

Google Analytics

You can review the Google Analytics Privacy Policy through Google's official website.

Third-party analytics providers collect Analytics on our behalf and in accordance with our instructions and their applicable privacy notices.

You can learn more about how third-party providers collect and process this information by reviewing their respective privacy policies and/or terms of use.

GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI does not use data collected through tracking technologies and analytics for marketing, advertising, or user profiling for commercial purposes.

Information About You Collected From Your Device or Third Parties

We may collect information about you that you make available to us and that is stored on your console, device, Facebook account, or other social media profiles.

This information may include:

Images.
Screenshots.
Videos.
Other digital content.
Your gameplay records.
Results of challenges within the Games.
Leaderboards resulting from those challenges.

Results of challenges that take place within the Games and the resulting leaderboards may be shared with certain content partners and game brands of GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI, such as motorcycle manufacturers and other partners.

When using online account identifiers, such as Xbox and PlayStation® Online IDs, Stadia player names, names and/or usernames, and details associated with Apple Game Center or Epic Games accounts to purchase and/or access our Games, or when linking a PlayStation™Network, Xbox Live, Stadia™, Steam, Apple Game Center, and/or Epic Games account to our Games, additional information may be shared through the platforms mentioned above.

This information will be used in accordance with the policies of the operators of those platforms and this Privacy Policy.

Please refer to the Privacy Policies and End User License Agreements (EULAs) of the respective platforms for further information, including:

Microsoft / Xbox
Apple Game Center
Apple
Epic Games
PlayStation
Steam
itch.io
GOG
Photon Engine
Nintendo
STOVE

Amazon Luna Service

When accessing the Amazon Luna cloud gaming service, GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI does not link user accounts with personal information, online account identifiers, or other similar data.

For more information about how Amazon manages this information, please refer to Amazon's applicable policies and terms.

Please note that, with respect to the third-party cloud gaming services mentioned above, GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI does not control the privacy policies or security measures adopted by those providers, nor does it control how their websites operate.

GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI accepts no responsibility for the operation of such websites or for any violations of law that may be committed by those websites, and disclaims any responsibility for damages that may occur to users while browsing such websites.

Accordingly, browsing third-party cloud gaming service platforms is undertaken entirely at the user's own risk.

Users should refer directly to the owner of the relevant third-party website and its Privacy Policy and/or Terms of Use regarding any disputes that may arise.

Use of Your Personal Information

We will use any information we collect about you, including personal data, for the purposes explained to you when the information was collected and for the following purposes:

Submitted Information

To help us identify you and open, operate, and monitor any accounts you hold with us.
Administration and operation.
To process your requests relating to Virtual Items and inquiries.
To analyze technical information regarding users' use of the Game and/or Online Service through tracking technologies and analytics for the purpose of improving our Games, using aggregated and non-personalized information only.
In the case of subscribing to newsletter services or accepting Cookies, to send you information and updates concerning the Online Service and/or the Game.
In the case of subscribing to newsletter services or accepting Cookies, to provide you with information about other Games and services we offer that are similar to Games or services you have previously purchased.
To provide suggestions and recommendations to you and other users regarding goods and services that may be of interest to you or them.
To allow you to participate in interactive features of the Game when you choose to do so.
To notify you about changes to the Game or the services we provide.

Analytics

We may use information to:

Remember you and maintain your player profile, including your avatar and saved data.
Understand how users use the Game, how often they play it, and how they use the Online Service.
Administer the Game and conduct internal operations, including troubleshooting, data analysis, testing, research, statistical analysis, and surveys.
Help us improve the Game and Online Service to ensure that content is presented in the most effective manner for you and your device.
Help maintain multiplayer elements of the Game in a safe and secure manner.

Content Information

We may use Content Information to:

Allow you to share your gameplay experience with other users and your friends.
Allow you to participate in interactive features of the Game when you choose to do so.
Provide suggestions and recommendations to you and other users regarding goods and services that may be of interest to you or them.
In the case of subscribing to newsletter services or accepting Cookies, provide you with information about other Games and services we offer that are similar to Games or services you have previously purchased.

Why Do We Collect Information About You?

The primary purpose of collecting your information is to provide our Games and Online Services to you.

Where applicable, we will use information relating to you, including Submitted Information, Content Information, and Analytics, to provide our Games and Online Services to you in accordance with the Terms of Use agreed between us, as well as to:

Respond to your inquiries.
Contact you regarding matters that require your attention.

The processing of Submitted Information, Content Information, and Analytics is necessary for us to pursue our legitimate interests in making our Games and Online Services available to you and ensuring that our Games function properly so that you can have the best possible experience while playing.

Understanding How Users Play Our Games and Use Our Services

We process information, including Submitted Information, Content Information, and Analytics, to understand how players use our Games or Online Services and to prepare aggregated and non-personalized analytical and statistical reports regarding such activity.

This processing is necessary for us to pursue our legitimate interests in:

Ensuring that our Games function properly so that you and other users have the best possible experience while playing and using our Online Services.
Improving the quality of our Games and Services and providing a better experience for our users.

Marketing

We use various forms of marketing to provide you with promotional materials relating to our Games and/or Online Services.

We will not process your information for marketing purposes or share your information with third parties for marketing purposes unless you have provided your consent or have previously given such consent.

Direct Marketing

We may send you marketing emails (newsletters) about products or services that are similar to or related to our Games or Online Services, but only if you have provided your consent.

Advertising

We may use the information we collect about you to display advertisements through our Games or Online Services regarding other Games and services that we offer that are similar to Games or services you have previously purchased, and only after you have accepted our Privacy Policy or Cookies.

We work with third-party service providers to provide this type of targeted marketing, including:

Facebook

The processing of your information in this manner is necessary for us to pursue our legitimate interests in ensuring that our Games remain accessible to all of our users.

Data Sharing

We will share your information with third parties only in the ways described in this Privacy Policy, including the third-party analytics providers mentioned above.

If you would like to learn more about how the third parties mentioned in this Privacy Policy use your information, please refer to their respective Privacy Policies.

We keep your information confidential, but may share it with any member of our group, including our subsidiaries, our ultimate holding company and its subsidiaries, our personnel, suppliers, or third parties, to the extent reasonably necessary for the purposes set out in this Privacy Policy.

This is done on the condition that such parties do not independently use the information and have agreed to safeguard and protect it.

In addition, we may disclose your information to the extent required by law, which may include government authorities and law enforcement agencies, in connection with actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights, including providing information to others for fraud prevention purposes.

If we are involved in a merger, acquisition, or sale of all or part of our assets, you will be notified by email, account message, and/or a prominent notice on our website of any change in ownership or use of your information, as well as any choices you may have regarding such information.

We may also disclose your personal information to third parties in order to enforce or apply the terms of agreements between us, investigate potential breaches, or protect the rights, property, or safety of GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI, our customers, or others.

This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes.

User Control and Opt-Out Options

You may withdraw your consent for GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI to use, store, transfer, disclose, or otherwise process your information at any time by providing the company with reasonable prior notice via:

info@goldenrockgteam.org

Following your request, GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI will notify the relevant third parties of your decision.

GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI also appoints a Data Protection Officer (DPO).

The Data Protection Officer can be contacted at:

info@goldenrockgteam.org

If you have subscribed to our newsletter service, you may unsubscribe by clicking the unsubscribe link included in each communication we send to you.

With regard to Cookies, you can change your privacy preferences through the features and settings available in your browser.

Your Rights Regarding Personal Data

You have rights regarding the way we process your personal data.

If you wish to submit a request regarding your data, please contact the Data Protection Officer at:

info@goldenrockgteam.org

Objecting to Data Processing

You may ask us to restrict, stop processing, or delete your personal data in the following circumstances:

You consented to the processing of your personal data and have subsequently withdrawn your consent.
We no longer need to process the personal data for the purpose for which it was collected.
We are processing the personal data because it is in the public interest or because we are pursuing a legitimate interest of GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI, you object to such processing, and there is no overriding legitimate interest for us to continue processing it.
The personal data has been processed unlawfully.
The personal data must be deleted in order to comply with a legal obligation.
The personal data is processed in connection with the provision of a service to a child.

If we process data in order to perform our obligations to you or because you have given your consent, and such processing is carried out by automated means, we will assist you in transferring, copying, or moving your personal data to other information technology systems.

Upon request, we will provide you with the relevant personal data in CSV format.

Where technically feasible, you may ask us to send this information directly to another information technology service provider of your choice.

Making a Complaint to a Supervisory Authority

If you are not satisfied with the way we process your personal data, please notify us by contacting the Data Protection Officer at:

info@goldenrockgteam.com

If you do not agree with the way we have processed your data or with our response to your concerns, you may also submit a complaint to the relevant data protection supervisory authority.

Data Retention

We will retain your personal information on our systems for as long as necessary to provide the relevant service, or as otherwise described in this Privacy Policy.

We consider a period of 12 months from the date of your last login to be an appropriate period for retaining this data. After this period, we will delete your information.

Children

We do not knowingly use our Games and/or Online Services to collect data from or market our services to children under the age of 16.

You may not play our Games if you are under the age of 13.

Our Games are not suitable for children under the age of 13, and we will not knowingly collect personal information from children under the age of 13.

If a parent or legal guardian becomes aware that their child has provided us with information without their consent, they should contact us through our Support Services.

We will delete such information from our records within a reasonable period of time.

Security

We will take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

For example, our databases are password-protected and encrypted using Transport Layer Security (TLS) and Secure Sockets Layer (SSL) technologies.

Please be aware that, although we take reasonable measures to provide an appropriate level of security for the information we process and maintain, no security system can prevent all potential security breaches.

If you use an iOS device, you can find more information about how to opt out of personalized advertising through the relevant Apple settings.

Third-party advertising providers may use specific methods and technologies to collect information as a result of advertisements being displayed through our Games and/or Online Services.

These entities may collect and use data for this purpose, including:

Software.
Applications.
Devices.
Browser information.
Internet and online service usage information.
In-game information.

Such data may be used and disclosed in accordance with these Terms and the Privacy Policy of the company providing the advertising technologies.

You acknowledge and agree that advertising companies delivering advertisements on our behalf may combine the information collected with other information they have independently collected from other services or products.

These companies collect and use information in accordance with their own Privacy Policies.

Although we take commercially reasonable steps to instruct such advertising companies to comply with these terms and conditions, we do not have access to or control over third-party technologies.

International Data Transfers

Some data collected while playing certain Games may be stored outside the United Kingdom or European Union on secure servers owned and operated by Amazon Web Services (AWS).

AWS has obtained the relevant approvals from European Union data protection authorities to enable the transfer of data outside the European Economic Area (EEA), using an EU-approved Data Processing Addendum and Standard Contractual Clauses, under which AWS commits to providing appropriate protection for the personal data of EEA citizens that is processed and stored on AWS servers.

GOLDEN ROCK GTEAM OYUN GELISTIRME LIMITED SIRKETI has entered into an EU-approved Data Processing Addendum and Standard Contractual Clauses with AWS to ensure such protection.

Contact Us

For more information or if you require support, please contact us at:

Email:
info@goldenrockgteam.org

Phone:
+90 534 550 6736